People we work with:
Interested in achieving the IiE Standard?

Watch a demonstration of the 'IiE On-line' web application:

Try the Demo

Registered User Login:

Registered Users have full access to information in the Knowledge Base

  4. Register

How to achieve it

To achieve recognition as an Investor in Excellence, you just need to follow these four steps:

1. Commitment

Register your commitment to the programme simply by sending us a letter signed by the head of your organisation. In return we’ll send you a certificate that shows your people and customers that you’ve started on the journey to IiE status. 

2. Self assessment/Gap analysis

Where are you now? That’s the first question you’ll be asking – diagnosing your all-round performance, guided by one of our expert facilitators. This quick yet thorough review examines every area of your organisation and helps you develop a robust improvement action plan.

3. Improvement

Time to make it happen! This is the phase when you implement the changes that will drive your organisation towards IiE status. Once again our team are on hand to provide a wide range of support, often via the performance-boosting Services highlighted on this site.

4. Assessment and recognition

Once you’ve had the time to implement and embed improvements, you will want to see how good you are against the Standard. If you are using our on-line tool to pull together your information, you simply press a button when you are ready to produce the submission. Then one of our specialist assessors will come and visit your organisation, before recommending whether or not to award you the Standard. If successful you will receive a plaque, certificate and an IiE to enable you to share your success.

Team led by

JO DOWDALL

“Excellence is doing ordinary things extraordinarily well” 


Jo joined us after 10 years with a UK subsidiary of General Motors. An acknowledged Business Excellence expert, her varied role also included: Lean, ISO 9000 & 14001, driving stakeholder satisfaction and cultural change. Jo is a certified Six Sigma Black Belt and a Chartered Quality Professional. Clients admire her tenacity, joined up thinking and ability to “get the job done”.

Jo was once described as the modern face of quality but with her 15 year old German camper van “Gunther”, she is now the modern face of the caravan club!

Call Jo on:
+44 (0)7887 947904

Or call any of the team on:
+44 (0)1675 460997