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    <title>Our Services</title>
    <description>Our Services</description>
    <link>http://www.investorsinexcellence.org.uk</link>
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        <title><![CDATA[Continuous / Process Improvement]]></title>
        <pubDate><![CDATA[2010-03-03 15:34:00]]></pubDate>
        <description><![CDATA[&acirc;All work is a process and all processes must be improved&acirc;, should be the axiom of all organisations serious about improvement.&amp;#160;Whether improvement is through small, incremental changes caused by engaging all your staff; or improvement is via a project based, systematic analysis of an end to end process, we have the depth and breadth of knowledge to help you improve your business.By engaging in Continuous / Process Improvement and improving your organisation you have the potential to benefit from:&acirc;&cent; Significant returns on investment - 10:1 not uncommon&acirc;&cent; Measurable efficiency savings&acirc;&cent; Sustainable productivity improvements&acirc;&cent; Establishing a lasting passion for improvementOur motivating programmes will ignite a passion for excellence right across your workforce. They will capture your people&acirc;s bright ideas, giving your employees simple but powerful thinking tools to resolve everyday problems at &acirc;the coalface&acirc; and to come up with new ways of doing things to delight your customers in the most efficient and effective ways.AND THERE'S MORE:Whether we are &acirc;mapping&acirc;, &acirc;gapping&acirc; or establishing value streams, our aim is to equip your people with practical and effective tools that can be used time and time again to bring people across your organisation together and improve your business. ]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/continuous-process-improvement]]></link>
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        <title><![CDATA[Sustainability iQ]]></title>
        <pubDate><![CDATA[2010-02-23 10:30:00]]></pubDate>
        <description><![CDATA[The world's first truly auditable management system for Sustainability and CSRWith sustainability now a priority for all organisations, we have teamed up with industry experts Integrated FM to provide a world class solution to enable your organisation to minimise its environmental impact.Sustainability iQ validates, audits and publishes all the data needed to help formulate and implement a sustainability/CSR policyThe web based hosted solution provides a single software platform to manage carbon emission reductions, waste, recycling and transport - both within organisations and across the supply chain.&amp;#160; It reduces cost and strengthens good relations with stakeholders, employees and the wider community.Sustainability iQ - why is it unique?&amp;nbsp; &acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Genuinely auditable management system &acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Data processing tailored to each individual's job function (role-based) &acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Total &acirc;end to end&acirc; solution&acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Intelligent data processing that increases accuracy and reduces workload&acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Intuitive interface ensures ease of use &acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Incredible level of detail operating from global to local level&acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Accurate, flexible reporting that can be tailored to individual requirements &acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Data input - direct feed from other systems, spreadsheet upload &amp;amp; direct inputTo find out more click here ]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/sustainability-iq]]></link>
      </item>
          <item>
        <title><![CDATA[Process Improvement]]></title>
        <pubDate><![CDATA[2009-09-08 16:57:00]]></pubDate>
        <description><![CDATA[&acirc;All work is a process and all processes can be improved&acirc;. You have
heard this before but how do you know that all of your processes are
reaching optimum performance? Our tailored programmes and practical workshops deliever:&acirc;&cent; Significant returns on investment - 10:1 not uncommon&acirc;&cent; Measurable efficiency savings&acirc;&cent; Sustainable productivity improvements&acirc;&cent; Lasting valueAND THERE'S MORE:Whether
we are &acirc;mapping&acirc;,&amp;#160;&acirc;gapping&acirc; or establishing value streams, our aim is
to equip your people with practical and effective tools that can be
used time and time again to bring people across your organisation
together. That&acirc;s why many of our clients credit us with breaking down a
&acirc;silo mentality&acirc; and creating teams that pull together in the same
direction. And that has to be great news for all your stakeholders.Call us today to find out how we can help you find your perfect process.]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/process-improvement]]></link>
      </item>
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        <title><![CDATA[Survey Tools]]></title>
        <pubDate><![CDATA[2009-09-08 16:57:00]]></pubDate>
        <description><![CDATA[No one is better placed to help design and shape your future than your customers and your people. Our online survey tools help you obtain their views quickly and cost effectively.Our online survey tools offer:&acirc;&cent; Full customisation &acirc; you set the questions&acirc;&cent; Instant access &acirc; get the results as they come in&acirc;&cent; Great response rates &acirc; they&acirc;re so easy to useThe outcome is a clear and comprehensive 
report enabling you to focus on improving the things that will have 
the biggest impact on your organisation. A great way to invest in your 
future.Here is a link to the Customer Satisfaction Survey. This includes a link to an example of the results at the end. When accessing the results you will need to login using the username and password shown. Here is a link to the People Survey. Again, this includes a link to an example of the results at the end. When accessing the results you may need to login using the username: 'investors in excellence' and the password: 'password'.To find out how one of our online Survey tools could work for you please contact our Survey expert on any of the details given.]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/survey-tools]]></link>
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        <title><![CDATA[Continuous Improvement]]></title>
        <pubDate><![CDATA[2009-09-08 16:57:00]]></pubDate>
        <description><![CDATA[If you want to improve your performance 
and simultaneously engage your people, take a closer look at our Continuous Improvement programmes (Kaizen).These programmes will ignite a passion for excellence right across your 
workforce and capture your people&acirc;s bright ideas.&amp;#160;Our Kaizen training programmes give your 
employees simple but powerful thinking tools so that they can use their 
experience of everyday problems at &acirc;the coalface&acirc;&amp;#160;to come up 
with new ways of doing things. Usually this means small incremental 
improvements, but sometimes these sessions can produce that elusive 
and long-awaited breakthrough! Kaizen also produces effective suggestion 
schemes, plus better teamwork, discipline and morale.At Investors in Excellence we get excited 
about the magic of Kaizen because our clients across many sectors have 
discovered that it can become part of their &acirc;DNA&acirc;. Our motivating 
hands-on workshops and programmes enable your people to learn and apply 
exciting new techniques that deliver fast and sustainable returns on 
investment.Next workshop: Improvement tools - 16.03.10]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/continuous-improvement]]></link>
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        <title><![CDATA[Bespoke]]></title>
        <pubDate><![CDATA[2009-09-08 16:56:00]]></pubDate>
        <description><![CDATA[Got a problem but aren&acirc;t sure how to fix it? Facing a big performance challenge but not sure where to start? Then you&acirc;ll be glad to know that many of our clients &acirc;pick and mix&acirc; from our range of services to produce a blend that&acirc;s spot-on for them.Just tell us what you want and we&acirc;ll come up with a flexible, tailor-made solution that meets your goals.&amp;#160;It might be happier employees, higher productivity, more delighted customers, less waste or something else again (or all of the above!) &acirc; as long as it improves your performance, we&acirc;re interested. We'll juggle whatever balls you throw at us!Our team led by Judy Hart are service-blending maestros. All are happy to start with a &acirc;What&acirc;s on your mind?&acirc; conversation and take it from there. Or call Judy directly and say: &acirc;Hey Jude, take my sad song and make it better!&acirc; Contact us to find out more]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/bespoke]]></link>
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        <title><![CDATA[Business Excellence]]></title>
        <pubDate><![CDATA[2009-09-01 01:00:00]]></pubDate>
        <description><![CDATA[The EFQM Excellence Model is one of the 
most established management frameworks for driving world-class performance 
and its powerful principles are at the heart of everything we do. &amp;#160;So if you&acirc;re involved in a programme 
where EFQM principles are critical to success, or you&acirc;d like to see 
how you measure up against a framework of excellence, Investors in Excellence 
can be your partner, guide and &acirc;critical friend&acirc;. Our services include 
assessor training, applicant training and a range of learning events for your people. 
We can also help you improve your RADAR scores, run balanced scorecard 
workshops and guide you towards winning an excellence award.Or if you want to see your name in lights 
at Europe&acirc;s biggest celebration of excellence, why not enter the Midlands 
Excellence Awards and it could be you collecting an accolade in front 
of 1,300 business leaders, no better way to publicly recognise your 
achievements.&amp;nbsp; ]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/business-excellence]]></link>
      </item>
          <item>
        <title><![CDATA[Our Services]]></title>
        <pubDate><![CDATA[2009-08-13 10:55:00]]></pubDate>
        <description><![CDATA[Turning challenges into opportunitiesThat is what we are about &acirc; we help you deliver perfect processes, first-class profits, delighted customers and happier service users. Whatever your goals, Investors in Excellence is here to boost your performance, using powerful transformation tools such as Business Excellence, Six Sigma, Kaizen, and Lean &acirc; all designed to deliver sustainable results.Our performance improvement specialists have real world experience of delivering results via inspirational workshops, training and coaching complemented by a range of assessment and certification services to enable you to recognise and celebrate your successes.Like making a great wine, our team are expert blenders to ensure that the support we provide matches your exact needs, so please have a look at what our customers say about us and if you like what you see, give us a call on +44 (0)1675 460997.]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/introduction]]></link>
      </item>
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        <title><![CDATA[Six Sigma]]></title>
        <pubDate><![CDATA[2009-08-03 03:00:00]]></pubDate>
        <description><![CDATA[Six Sigma programmes from Investors in Excellence have one simple goal &acirc;&amp;#160;achieving perfection in all your products, services or processes.Invite us into your world and our Sigma Master Black Belts will work closely with your teams to eliminate the 
root causes of defects. Then you can deliver a customer experience that&acirc;s 
first-class every time. You&acirc;ll also like the way that failures go 
down and critical-to-quality measures go up. And you&acirc;ll appreciate 
the rigour of Sigma&acirc;s statistical approach and its quantifiable financial 
returns.&amp;nbsp;We love it when all the KPIs start pointing 
in the right direction and we think you&acirc;ll find it equally exciting! 
After all, isn&acirc;t it great when excellence becomes predictable?&amp;nbsp;Of course Sigma&acirc;s no quick fix &acirc;&amp;nbsp;
it takes energy, patience and commitment. That&acirc;s why at Investors 
in Excellence we&acirc;re here to support you every step of the way, whether 
we&acirc;re training, coaching or certifying your people.Contact our Sigma expert on the details given to find out more.]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/six-sigma]]></link>
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        <title><![CDATA[Lean]]></title>
        <pubDate><![CDATA[2009-08-02 02:00:00]]></pubDate>
        <description><![CDATA[A Lean programme is ideal when you want to eliminate waste because it asks you two simple yet powerful questions: Which of my activities add value to my customer&acirc;s experience? And which ones cause bottlenecks, add bureaucracy and create waste? &amp;#160;At Investors in Excellence we use Lean methodologies to:&acirc;&cent; multiply the effectiveness and efficiency of your value-adding processes&acirc;&cent; eliminate the bad habits that hold you back.Through practical training programmes and hands-on workshops, you&acirc;ll be able to decide what really matters most then challenge and change your established practices. In short you&acirc;ll get the right things and the right people in the right place at the right time. That way you can satisfy your customers more quickly, reduce costs and deliver better services margins. Great news in an increasingly competitive world. &amp;#160;At all stages we&acirc;ll also transfer our bundles of&amp;#160;knowledge to you, as we know that Lean is most effective when it becomes a continuous improvement philosophy embraced by all your people.&amp;#160; ]]></description>
        <link><![CDATA[http://www.investorsinexcellence.org.uk/our-services/lean]]></link>
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