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EFQM Excellence Model updates session
WH Smith & Sons (Tools) Ltd, Water Orton Lane, Minworth, Sutton Coldfield, West MidlandsB76 9GB
Location:
Wednesday, 31st March 2010
Date:
9:30am - 4:00pm
Time:
£75.00 per delegate excluding VAT
Cost:
Places available
Event Status:
The EFQM Excellence Model is one of the most established management frameworks for driving world-class performance.
This one-day workshop aims to explain the recent significant changes to the EFQM model. If you are as passionate about the Excellence model as we are and would like to be kept in the loop then this is an event not to be missed.
On the Agenda...
- The Relevance of the EFQM Excellence Model; a benchmark for your organisation
- Need for change
- Review of changes in more detail
Fundamental Concepts: There is still eight concepts, but there is now important changes in emphasis and content
The nine-box Model: There is still nine criteria and 32 criterion-parts. However, some names have changed and significant changes to criterion-part content have occured. There is now much more of an explicit link to the Fundamental concepts
RADAR: There has been some signficant changes to RADAR.
These courses are currently in high demand so please do not delay in booking your place!
Please note that the EFQM booklet is NOT included in the price and can be purchased at £30 after the course.
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