Discover how closely Investors in Excellence fits with developing your local offers
Investors in Excellence in the housing sector
In this mail:
- How the IiE Standard fits the new TSA regulatory requirements
- Join IiE at the CIH Annual Conference - May 20th & 21st, Hinckley Island
- Are your managers focusing on the right measures?
- Be a part of our IiE housing Community of Practice - new LinkedIn access
- Specialist Category Awards 2010/11 - celebrate your achievements
The Investors in Excellence standard fits the new TSA regulatory requirements for local offers
Housing organisations using the Investors in Excellence Standard have discovered how closely it fits with the new local offer requirements. The requirement to demonstrate continuous improvement is at the heart of the IiE Standard. In addition, the changes to the IiE Standard in 2010 focus on how organisations across all sectors have a customer focused approach...
Read more at www.investorsinexcellence.org
Join us at the CIH Midlands Conference - 20th & 21st May, Hinckley Island
Investors in Excellence is once again supporting the CIH Midlands conference, this year with the very relevant theme of “Dawning a new era”.
Pop in and see what we can do for your organisation!
Are your managers focusing on the right measures? Are they customer focused?
IiE has launched a new in house course aimed at operational managers:
- take control of your measures in your area of operation
- learn how to use simple tools & techniques for improvement
- use these tools to analyse information and drive efficiency levels up
Talk to our resident expert for more information, julian.beaney@investorsinexcellence.org
Get involved in our housing community of practice
Housing Organisations using the IiE Standard are now sharing and discussing best practice on-line through LinkedIn. With over 20 members in just a few days this is proving to be a popular site so don’t miss out and join in today.
http://www.linkedin.com/groups?gid=3023396&trk=myg_ugrp_ovr
Specialist Category Awards 2010-11
Be a winner at one of Europe's most prestigious Awards events by entering one of our five specialist category awards this year. With a new category for 2010/11 focusing on Customer Service Excellence, this could be just the ticket to get your outstanding customer service recognised in front of 1100+ business leaders...
Further details can be found at www.midlandsexcellence.org.uk or contact karen.soulsby@investorsinexcellence.org
Contact julian.beaney@investorsinexcellence.org or get in touch with any of the team on +44(0)1675 460997 to find out more.
